BMGT 364 Session 17 - Motivation Handouts (1)

BMGT 364 Session 17 - Motivation Handouts (1) - Copyright...

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Unformatted text preview: Copyright 2010 Motivation BMGT 364: Management and Organizational Theory Spring 2011; Sessions 17 Department of Management & Organization Copyright 2010 What is motivation? Four critical questions to motivate Tying it together: Engstrom Auto Mirror Case Agenda Copyright 2010 Motivation Set of forces that initiates, directs and makes people persist in their efforts to accomplish a goal - (Williams, 2010) Core Components Initiation: the energy behind our actions Direction: the choices that we make Persistence: maintaining effort in pursuit of goals Motivational Core Components Copyright 2010 A Basic Framework for Motivating & Managing Performance We will explore each question separately EFFORT & PERSISTENCE PERFORMANCE OUTCOMES (Extrinsic & Intrinsic) SATISFACTION & TRUST 1. Are people doing work that is interesting & fits their own personal needs? 2. Do people see a connection between the effort they put in & their job performance? 3. Do people find that achieving high performance leads to outcomes that they value? 4. Are decisions made in ways that inspire trust, build commitment & promote satisfaction? Copyright 2010 1. Are people doing work that they find interesting and that fits their own personal motivational needs? Managers can increase motivation by: Ensuring that the job itself is intrinsically motivating Ensuring that job assignments fit individual motivational needs Four Critical Questions for Motivation: #1 (Needs Theories) Copyright 2010 Different Theories, Different Stories? (Williams, 2010) Studies indicate that there are two basic kinds of needs categories: Lower-order needs and higher-order needs. Higher-order needs will not motivate people as long as lower-order needs remain unsatisfied. Once lower-order needs are satisfied, its difficult for managers to predict which higher- order needs will motivate employees Copyright 2010 Intrinsic & Extrinsic Factors that Influence Motivation Source: Herzberg (2003). One more time: How do you motivate employees?, HBR, January, 87-96. Extrinsic to the job: Company Policy Supervision Salary, Benefits Work Conditions Relationships Job Security Promotional Opportunities Prestige/Surroundings Intrinsic to the job: Achievement Recognition or visibility Work itself (fun, interesting) Responsibility Advancement Growth Copyright 2010 Inside The Google Office Copyright 2010 Questions That Measure Employee Engagement 1. Do I know what is expected of me at work?...
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This note was uploaded on 12/01/2011 for the course BMGT 364 taught by Professor Wellman during the Spring '08 term at Maryland.

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BMGT 364 Session 17 - Motivation Handouts (1) - Copyright...

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