Unformatted text preview: 7. If the student has questions regarding course information/content what is available to him/her 8. How does a student register today 9. What features/functionality do you like best about the current registration system 10. What features/functionality do you like least about the current registration system 11. What recommendations would you make to improve the current registration system • Airline Reservation System • Payroll System Question Framework 1. what 2. when/frequency 3. how 4. why 5. who 6. organization touch points (value chain, industry value chain), suggests process modeling/decomposition 7. processes/activities have a physical component and an information component...
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This note was uploaded on 12/05/2011 for the course IST 352 taught by Professor Staff during the Fall '10 term at Syracuse.
- Fall '10