Employee resistance is identified as a symptom not a problem when considering organizational change. Symptoms are the specific behaviors individuals exhibit when they are resistant to change. We must consider the differences between the symptoms to change and the causes that are behind it. Such behaviors fall into two categories; active-resistance or passive-resistance. Symptoms of active-resistance include finding fault, ridiculing, appealing to fear, and manipulating. Passive-resistance symptoms include agreeing verbally but not following through, feigning ignorance and withholding information. Either passive or active resistance can be detrimental to the company. Change is inevitable and as long as a company chooses to progress in the market change must occur. There are many ways that management or supervisors may overcome resistance and one of the most important ways is to increase communication. I’ve learnt that if you are open with those that you work with about change many are willing to accept the
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