{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

Emotional Labour - convince the subject to react in the...

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
Emotional Labour: is a form of emotional regulation wherein workers are expected to display certain emotions as part of their job, and to promote organizational goals. The intended effects of these emotional displays are on other, targeted people, who can be clients, customers, subordinates or co-workers. This definition is used from Wikipedia which is not usually the best form of a source, but I felt it described the components of Emotional Labor well. Emotional labor is seen in many different organizations and atmospheres. From flight attendants to Police officers, from teachers (in this case) to Tax collectors, Emotional labor plays a strong role in day to day interactions with people. The use of emotional labor can be to induce a sense of fear, happiness, pride, anxiety, cheer and many other emotions that can be used to
Background image of page 1
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: convince the subject to react in the manners that you expect them to. I feel that emotional labor is used by all teachers and is almost expected of them. Teachers play a significant role in the reproduction of emotional institutionalization. Differentiating between surface acting and deep acting they are able to display their desired emotions. Simple things such as smiling and maintaining a positive attitude result in positive effects. schupbach, p. (2010, october 15). longitud inal e ffec ts of em otiona l labor . Retrieved from http://www.ncbi.nlm.nih.gov/pubmed/21058861 Brenan, K. (2006). T he m anaged tea cher : em otional labour, education, and te chnology . Retrieved from http://ccfi.educ.ubc.ca/publication/insights/v10n02/html/brennan/brennan. html...
View Full Document

{[ snackBarMessage ]}

Ask a homework question - tutors are online