Chapter 11 Systems development life cycle (SDLC)- the overall process for developing information systems from planning and analysis through implementation and maintenance 1. Planning- involves establishing a high-level plan of the intended project and determining project goals 2. Analysis- involves analyzing end-user business requirements and refining project goals into defined functions and operations of the intended system a. Business requirements- the detailed set of business requests that the system must meet in order to be successful 3. Design- involves describing the desired features and operations of the system including screen layouts, business rules, process diagrams, pseudo code, and other documentation 4. Development- involves taking all of the detailed design documents from the design phase and transforming them into the actual system 5. Testing- involves bringing all the project pieces together into a special testing
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