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Unformatted text preview: What Is the "You Attitude"? By Richard Nordquist , About.com Guide http://grammar.about.com/od/qaaboutrhetoric/f/youattitudefaq.htm The "you attitude" is more than a matter of playing with pronouns or even of playing nice. It's good business. In professional writing, the "you attitude" means looking at a topic from the reader's point of view ("you") instead of our own ("me"): Me Attitude : I have requested that your order be sent out today. You Attitude : You will receive your order by Wednesday. In emails, letters, and reports, emphasizing what our readers want or need to know is likely to generate good will and lead to positive results. Why It's All About You, You, You Put yourself in the reader's place and think about the kinds of emails and letters that you like to receive. Messages that are stuffy, pushy, and vague? Unlikely. Messages that elicit a positive response are generally positive themselves: courteous and considerate, with just enough information to anticipate the most common questions and concerns. with just enough information to anticipate the most common questions and concerns....
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This note was uploaded on 12/06/2011 for the course GBS 26479 taught by Professor Ouzts during the Fall '11 term at Mesa CC.
- Fall '11