Wastewater_Key_Largo

Wastewater_Key_Largo - WastewaterManagement...

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Wastewater Management  Customer Satisfaction Project Leader: Rebecca Orozco Member: Christian Diaz Project Time Phase: 01/11 - 04/11
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Background Key Largo Wastewater Treatment District Law Passed in 2006 that Requires Sewer Systems in the  Florida Keys Innovative Sewer System: AIRVAC Private Construction Management Company Total Project Cost for Key Largo: $150M
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Define Phase Problem: Company Process Disorganization Purpose: To Effectively Handle Customer Complaints to  Improve Overall Process Organization and Efficiency Goals: Save 3.5% of Total Project Cost ($5.25M)
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Measurement Phase Identification of Critical Measure A. Project Expense/Revenue 1. Costly Field Changes Due to Other Utility Conflicts 2. Requested Service Connection Locations 3. Unique Properties (FM Connections, Pay Extra Construction  Cost Compared to Others) 4. Property Re-assessments 5. Property Waiver Request
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This note was uploaded on 12/03/2011 for the course EIN 5226 taught by Professor Staff during the Fall '11 term at FIU.

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Wastewater_Key_Largo - WastewaterManagement...

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