beyondROI - BeyondROI:Establishing EVABasedTraining Metrics...

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Beyond ROI: Establishing  EVA-Based Training  Metrics Dr. Michael Beckmann [email protected]
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Three learning objectives Participants will: 1. Explore the difference between an ROI and an EVA approach to training metrics development 2. Actively create EVA metrics though a case study 3. Understand how to apply the EVA metric approach within their organization
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Comparison of ROI to EVA ROI formula: (Benefits- Costs) * 100 __________________ Costs
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Comparison of ROI to EVA ROI measures: Change in individual behavior or skill proficiency
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Comparison of ROI to EVA EVA formula (as applied to training): Current Value of Aligned Human Capital + Value-added of Training or Learning __________________________ Economic Value Added of Aligned Human Capital
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Comparison of ROI to EVA EVA measures: Change in alignment of workplace behavior or skill proficiency
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Attributes of ROI Created to measure the investment return for a specific activity (intervention-based) Focus on individual performance Traditional supporting metrics have focused on influence of intervention on individual work place skills or behaviors Reactive measure
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Attributes of EVA Measures the value-added of training/ learning over a period of time (iterative) Focus on individual/ team alignment Supporting metrics are created to measure the increase in customer value/ alignment inclusive of all other learning Predictive measure
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EVA as a Strategic Training Metric Requires training designers to align training outcomes with external customer needs Focus on successful alignment versus successful accomplishment Training managers may have some programs that have negative individual ROI, but when combined with other programs generates a synergism that creates tremendous collective positive EVA
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EVA- Why is it predictive? Focus on alignment change Longitudinal measure Human capital as an appreciating asset Examines appreciation of human capital in relation to alignment with organization mission Considers accretive value of all learning
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When Considering EVA as a  Metric… Participant Provider Stakeholders External Internal
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This note was uploaded on 12/06/2011 for the course UNKNOWN 2 taught by Professor 2 during the Spring '11 term at Missouri State University-Springfield.

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beyondROI - BeyondROI:Establishing EVABasedTraining Metrics...

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