MIT1_258JS10_lec20

MIT1_258JS10_lec20 - WORKFORCE PLANNING Outline 1. Problem...

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Outline 1. roblem description Problem description 2. General Approach 3. Strategic Level Case Study 4. Tactical Level Case Study 5. Operational Level Case Study Nigel Wilson 1.258J/11.543J/ESD.226J Spring 2010, Lecture 20 1 WORKFORCE PLANNING
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Existing New Hires Existing Scheduled/ Operators (+) Scheduled Unscheduled Service (+) Service Additions () +) +) () Operator Operator Availability Demand Attrition Absence Day Off Service Deletions (-) (-) (-) Availability Less Demand Greater han Than han Than Equal to Additional Overtime Cost No Additional Additional Guarantee Cost ess Benefit Cost Less Benefit Cost ost dditional Benefit Cost Additional Benefit Cost Cost Nigel Wilson 1.258J/11.543J/ESD.226J 2 Spring 2010, Lecture 20 Basic Variables Affecting Manpower Level Decisions
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Level General Approach trategic Level Strategic • workforce size iring plan hiring plan • vacation allocation Tactical Level •e x tra staff by day of wee k Operational Level • report times for unassigned extra staff Nigel Wilson 1.258J/11.543J/ESD.226J Spring 2010, Lecture 20 3
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Problem Description By period of year: • absence hours • required extra work • attrition Strategic Level: • workforce size • vacation allocation • hiring patterns • Budget • Service Plan • Vacation Liability Work Rules Work Rules • Policies By garage and day of week: • absence hours required extra work • required extra work Tactical Level: • extraboard allocation by garage and ay of week day of week Operational Level: • report times for available extraboard perators • Work Rules • Policies y garage and By garage and time of day: • absence hours • required extra work required extra work • Work Rules • Policies operators Nigel Wilson 1.258J/11.543J/ESD.226J Spring 2010, Lecture 20 4
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costs scheduled hours budget work rules TRATEGIC STRATEGIC PLANNING workforce size extra work required ABSENCE open work OVERTIME available OVERTIME worked strain missed trips RELIABILITY l.o.s. dership ridership Nigel Wilson 1.258J/11.543J/ESD.226J Spring 2010, Lecture 20 5
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A. Hiring Options A. uarterly Hiring Quarterly Hiring Operator Surplus Operator Deficit Extraboard Manpower Required vailable) Winter Spring Summer Fall (Available) Time of Year Timetable Requirements Vacation Relief Implications: • Unassigned cover time at start of timetable • Large amounts of overtime at end of timetable • Poor reliability at end of timetable Nigel Wilson 1.258J/11.543J/ESD.226J Spring 2010, Lecture 20 6
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Total Unscheduled Pay Workday-Off and Second Run Premium Pay with Associated Variable Fringe Benefits Guarantee and Associated Variable Fringe Benefits Optimal Location Fixed Fringe Benefits Number of Extraboard Operations Nigel Wilson 1.258J/11.543J/ESD.226J Spring 2010, Lecture 20 7
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Optimal Extraboard Size and Unscheduled Guarantee and Premium 100 A Optimal Extraboard Workday-Off/ Second Run Premium p(x) = 16% No Work Available Guarantee B 0 0 1 0 2 0 3 0 4 0 5 0 6 0
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1. Decision Variables
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This note was uploaded on 12/06/2011 for the course ESD 11.380j taught by Professor Fredsalvucci during the Fall '02 term at MIT.

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MIT1_258JS10_lec20 - WORKFORCE PLANNING Outline 1. Problem...

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