lect24ja - Managing Transit Information Technology John...

Info icon This preview shows pages 1–6. Sign up to view the full content.

View Full Document Right Arrow Icon
1 Managing Transit Information Technology John Attanucci 2006
Image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
2 Outline IT Objectives Current Status & Trends Major Components Office Automation/Communication Admin & Finance Systems Operations/Planning Systems Maintenance Management Systems Advanced Technologies Major Challenges and Potential Solutions
Image of page 2
3 Transit IT Objectives Support overall transportation mission Enhance work environment of agency employees Enhance customer service and improve reliability of service Provide increased flexibility to respond to market demands Increase cost-efficiency Standardize training throughout agency
Image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
4 Status of Transit IT Generally behind comparable private sector industries Transit IT – 1-1.5% of budget or less than half of private sector budgets Systems are complex and unique Market very small for IT vendors Procurement issues in tech marketplace Top managers have little familiarity Full benefits yet to be realized
Image of page 4
5 Office Automation/Communications Management offices generally fully automated in recent years Skills development is finally catching up Internet access may be limited WANs last link to automate remote garages Little need for custom tools/training paramount
Image of page 5

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 6
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern