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lect1920

lect1920 - Nigel H.M Wilson 1.259J/11.542J/ESD/227J Fall...

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Unformatted text preview: Nigel H.M. Wilson 1.259J/11.542J/ESD/227J, Fall 2006 1 Lecture 19-20 WORKFORCE PLANNING Outline 1. Problem description 2. General Approach 3. Strategic Level Case Study 4. Tactical Level Case Study 5. Operational Level Case Study Nigel H.M. Wilson 1.259J/11.542J/ESD/227J, Fall 2006 2 Lecture 19-20 Basic Variables Affecting Manpower Level Decisions Operator Availability Operator Demand Availability Demand New Hires (+) Existing Scheduled Service (+) Scheduled/ Unscheduled Service Additions (+) Service Deletions Existing Operators (+) Attrition Absence Day Off (-) (-) (-) Additional Overtime Cost Less Benefit Cost Additional Guarantee Cost Additional Benefit Cost Equal to No Additional Cost Less Than Greater Than Nigel H.M. Wilson 1.259J/11.542J/ESD/227J, Fall 2006 3 Lecture 19-20 General Approach Strategic Level • workforce size • hiring plan • vacation allocation Tactical Level • extra staff by day of week Operational Level • report times for unassigned extra staff Nigel H.M. Wilson 1.259J/11.542J/ESD/227J, Fall 2006 4 Lecture 19-20 Problem Description By period of year: • absence hours • required extra work • attrition Strategic Level: • workforce size • vacation allocation • hiring patterns • Budget • Service Plan • Vacation Liability • Work Rules • Policies Tactical Level: • extraboard allocation by garage and day of week • Work Rules • Policies By garage and day of week: • absence hours • required extra work By garage and time of day: • absence hours • required extra work • Work Rules • Policies Operational Level: • report times for available extraboard operators Nigel H.M. Wilson 1.259J/11.542J/ESD/227J, Fall 2006 5 Lecture 19-20 costs scheduled hours budget work rules STRATEGIC PLANNING workforce size ABSENCE open work OVERTIME available OVERTIME worked strain missed trips RELIABILITY l.o.s. ridership extra work required Nigel H.M. Wilson 1.259J/11.542J/ESD/227J, Fall 2006 6 Lecture 19-20 Hiring Options A. Quarterly Hiring Implications: • Unassigned cover time at start of timetable • Large amounts of overtime at end of timetable • Poor reliability at end of timetable Time of Year Winter Spring Summer Fall Manpower Required (Available) Vacation Relief Operator Surplus Timetable Requirements Operator Deficit Extraboard Nigel H.M. Wilson 1.259J/11.542J/ESD/227J, Fall 2006 7 Lecture 19-20 Total Unscheduled Pay Number of Extraboard Operations C o s t Workday-Off and Second Run Premium Pay with Associated Variable Fringe Benefits Fixed Fringe Benefits Optimal Location Guarantee and Associated Variable Fringe Benefits Nigel H.M. Wilson 1.259J/11.542J/ESD/227J, Fall 2006 8 Lecture 19-20 Optimal Extraboard Size and Unscheduled Guarantee and Premium 10 20 30 40 50...
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lect1920 - Nigel H.M Wilson 1.259J/11.542J/ESD/227J Fall...

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