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Unformatted text preview: Have to drop kids off at school o Turnover Curvilinear relationship to performance ( ∩ ) Job satisfaction (U) • Turnover increases for both at beginning • Then dissatisfied increase in quitting • Eventually equal out • CWB’s o Behaviors intended to harm the organization and other people at work Sabotage (work and equipment) Theft Aggression Withholding effort o Constraints Feelings of Frustration Destructive (low control) or Constructive (high control) • Measurement o Self report o Other report Supervisor Co-worker o Objective Employee records • Questions o How should CWB’s be measured? Self Reports o Does customer behavior fall under the CWB umbrella?...
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- Fall '11
- Causality, CWB, fatal occupational injury, average retail employee, general job attitude