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Unformatted text preview: Have to drop kids off at school o Turnover Curvilinear relationship to performance ( ) Job satisfaction (U) Turnover increases for both at beginning Then dissatisfied increase in quitting Eventually equal out CWBs o Behaviors intended to harm the organization and other people at work Sabotage (work and equipment) Theft Aggression Withholding effort o Constraints Feelings of Frustration Destructive (low control) or Constructive (high control) Measurement o Self report o Other report Supervisor Co-worker o Objective Employee records Questions o How should CWBs be measured? Self Reports o Does customer behavior fall under the CWB umbrella?...
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- Fall '11