defining-success - Adapted from Field Guide to Consulting...

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Adapted from “Field Guide to Consulting and Organizational Development” – to obtain the entire book, select “Publications” at http://www.authenticityconsulting.com Copyright, Authenticity Consulting, LLC 102 How to Define Project “Success” Your client’s perception of project “success” is the basis from which your client concludes, for example, whether the project of high quality, that money paid to you was well spent, that you did a good job as a consultant, and whether you might be hired again (if you are an external consultant). Early in the project, it is important for you and your client to discuss how to determine the success of the project. Letts, Ryan and Grossman (1998) suggest that the three overall outcomes of capacity building include: 1) helping the organization to do what it already does, but better; 2) improving its ability to grow; and 3) improving its ability to change. Unfortunately, determining whether a project was successful or not is not nearly as easy as it might seem because there are numerous perspectives on what is project “success.” Therefore, it is important to consider all of these perspectives, especially about a complex – and usually changing – project. Consider the following possible definitions of what might be considered as “success” in your consulting project, and work with your client to select one or more. 1.
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defining-success - Adapted from Field Guide to Consulting...

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