body language test, key - Business Communication Test 1...

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Business Communication Test – 1 Duration : 30 minutes Date: 5 th August, 2011 Name: Enrollment No.: Section: 1 Body Language,technically known as _____________________________, is a significant aspect of modern communications and relationships. (kinesics) 2 The sending and receiving of body language signals happens on _________ (a) Conscious level (b) Subconscious level (c) Both a and b (c ) 3 Body language comprises/ includes: how we position our bodies our closeness to and the space between us and other people (proxemics), and how this changes our facial expressions our eyes especially and how our eyes move and focus, etc how we touch ourselves and others how our bodies connect with other non-bodily things, for instance, pens, cigarettes, spectacles and clothing our breathing, and other less noticeable physical effects, for example our heartbeat and perspiration 4 Body language tends to include the pace, pitch, and intonation, volume, variation, pauses, etc., of our voice. True/ False. False 5 Body Language Analysis: Body language is instinctively interpreted by us all, however there is potential for confusion. What are some of the factors that can influence the analysis of body language? Body language also depends on context: body language in a certain situation might not mean the same in another. Example: Someone rubbing their eye might have an irritation, rather than being tired - or disbelieving, or upset. Someone with crossed arms might be keeping warm, rather than being defensive. Someone scratching their nose might actually have an itch, rather than concealing a lie. 1. Sufficient samples/ evidence: A single body language signal isn't as reliable as several signals: As with any system of evidence, 'clusters' of body language signals provide much more reliable indication of meaning than one or two signals in
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This note was uploaded on 12/07/2011 for the course MBA 0001 taught by Professor Akshat during the Spring '09 term at Institute of Management Technology.

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body language test, key - Business Communication Test 1...

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