psy_of_crisis - Psychology of a Crisis Module Summary...

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Psychology of a Crisis
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Module Summary Common negative feelings and behaviors for people during a crisis How communication differs in a crisis Risk communication principles for emergencies
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Psychology of a Crisis Common human emotions— left without mitigating response— may lead to negative behaviors that hamper recovery or cause more harm.
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Negative Behaviors Demands for unneeded treatment Reliance on special relationships Unreasonable trade and travel restrictions MUPS—Multiple Unexplained Physical Symptoms
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What Do People Feel Inside When a Disaster Occurs or Looms? • Denial Fear and avoidance Hopelessness or helplessness Vicarious rehearsal Seldom panic
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What Is Vicarious Rehearsal? The communication age gives national audiences the experience of local crises. These armchair victims mentally rehearse recommended courses of actions. Recommendations are easier to reject the farther removed the audience is from real threat.
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