psy_of_crisis

psy_of_crisis - Psychology of a Crisis Module Summary...

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Psychology of a Crisis
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Module Summary • Common negative feelings and behaviors for people during a crisis • How communication differs in a crisis • Risk communication principles for emergencies
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Psychology of a Crisis Common human emotions— left without mitigating response— may lead to negative behaviors that hamper recovery or cause more harm.
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Negative Behaviors • Demands for unneeded treatment • Reliance on special relationships • Unreasonable trade and travel restrictions • MUPS—Multiple Unexplained Physical Symptoms
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What Do People Feel Inside When a Disaster Occurs or Looms? • Denial • Fear and avoidance • Hopelessness or helplessness • Vicarious rehearsal • Seldom panic
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• The communication age gives national audiences the experience of local crises. These armchair victims mentally rehearse recommended courses of actions. • Recommendations are easier to reject the farther removed the audience is from real threat. • The worried well can heavily tax response and
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This note was uploaded on 12/07/2011 for the course PSYCH 111 taught by Professor Larson during the Fall '11 term at BYU.

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psy_of_crisis - Psychology of a Crisis Module Summary...

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