Ch07 - Chapter 7: Manufacturing and Service Technologies...

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Chapter 7: Manufacturing and Service Technologies Core Technology: the work process that is directly related to the organization’s mission, such as teaching in high school, medical services, or manufacturing Non-core Technology: a department work process that is important to the organization but is not directly related to Core Organization Manufacturing Technology They include traditional manufacturing processes and contemporary applications, such as flexible manufacturing and lean manufacturing Manufacturing Firms Joan Woodward developed a scale and organized the firms according to technical complexity of the manufacturing process Technical complexity is the extent of mechanization of the manufacturing process o Group 1: Small-batch and unit production Job shop operations human operator Highly skilled employees Organic o Group 2: Large-batch and mass production long production runs of standardized parts Lower skilled employees Example: car assembly lines o Group 3: Continuous-process production The entire process is mechanized, and there’s no starting and stopping Highly skilled employees Automated machines control the process ad outcomes are predictable Examples: nuclear power plants and pharmaceuticals Flexible Manufacturing Systems (FMS) Using computers to link together manufacturing components such as robots, machines, product design, and engineering analysis to enable fast switching from one product to another o Mass customization o It also enables small companies to go toe-to-toe with large factories 3 subcomponents: o Computer-aided design (CAD) o Computer-aided manufacturing (CAM) o Integrated information network A computerized system that links all aspects of the firm and is based on common data and info based, and it enables managers to make decisions and direct the manufacturing in a truly integrated fashion Product-life-cycle management (PLM) PLM software can manage a product from idea through development, manufacturing, testing, and even
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This note was uploaded on 12/08/2011 for the course BUS 272 taught by Professor Echo during the Spring '11 term at Simon Fraser.

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Ch07 - Chapter 7: Manufacturing and Service Technologies...

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