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Unformatted text preview: 6. Results criteria A standard for judging the effectiveness of training that refers to the economic value that accrues to the organization as a result of the new behaviors exhibited on the job. 7. Role playing A training method directed primarily at enhancing interpersonal skills in which training participants adopt various roles in a group exercise. 8. Self-efficacy A sense of personal control and being able to master ones environment. 9. Sexual harassment Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature that creates an intimidating, hostile, or offensive work environment. 10. Task analysis A phase of training needs analysis directed at identifying which tasks in a job should be targeted for improved performance....
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- Fall '08