920-167NortelContact Center RIS.6.0 Application Developer
D. The CRQS is the maximum number of network calls that can be queued to the network skillset on all the CCMSs before network skillset filtering is turned on for all servers. Answer:C QUESTION:55 A customer has Contact Center Manager Server Rls. 6.0 deployed on three nodes and Contact Center Manager Administration Rls. 6.0 that is used for managing all nodes and Network Control Center (NCC). The customer just recovered from a WAN failure and needs to run a manual synchronization between NCC and all of the nodes. What is the utility for running manual synchronization on NCC? A. Sync utility B. NBConfig utility C. Database utility D. Configuration utility Answer:B QUESTION:56 A Contact Center Manager Server Rls. 6.0 customer with Network ACD is configuring their call options. What is the required configuration for First RAN Timer (FRT) to determine how long a caller waits before hearing the First RAN Route?