920-167.pdf - Nortel 920-167 Contact Center RIS.6.0...

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920-167NortelContact Center RIS.6.0 Application Developer
D.The CRQS is the maximum number of network calls that can be queued to the networkskillset on all the CCMSs before network skillset filtering is turned on for all servers.Answer:CQUESTION:55A customer has Contact Center Manager Server Rls. 6.0 deployed on three nodes and ContactCenter Manager Administration Rls. 6.0 thatis used for managing all nodes and NetworkControl Center (NCC). The customer just recovered from a WAN failure and needs to run amanual synchronization between NCC and all of the nodes. What is the utility for runningmanual synchronization on NCC?
QUESTION:56A Contact Center Manager Server Rls. 6.0 customer with Network ACD is configuring theircall options. What is the required configuration for First RAN Timer (FRT) to determine howlong a caller waits before hearing the First RAN Route?

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Term
Fall
Professor
NoProfessor
Tags
Management, Green Day, The Network, Billie Joe Armstrong

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