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CourseHRM432 Recruiting, Selection, Promotion, and RetentionTestWeek Four FinalStatusCompleted••
Question 16 out of 6 pointsMatch the following training terms and definitions.
QuestionCorrect MatchSelected MatchReactionA.measures whether employees liked thetraining, trainers and facilities, and isusually conducted through questionnaire.A.measures whether employees liked thetraining, trainers and facilities, and isusually conducted through questionnaire.LearningB.measures employee knowledge aftertraining against knowledge previous totraining.B.measures employee knowledge aftertraining against knowledge previous totraining.BehaviorC.measure of what employees do on the jobafter training.C.measure of what employees do on the jobafter training.ResultsD.measures overall outcomes of training onproductivity, efficiency, quality, customerservice, etc.D.measures overall outcomes of training onproductivity, efficiency, quality, customerservice, etc.•
Question 210 out of 10 pointsList and describe five employee evaluation perceptual errors.
dimensions. This is when a manager likes or dislikes an employee andallows their personal feelings about this employee to influence theirperformance ratings.Recency ErrorRecency error is the rater’s tendency to allow more recent incidents (eithereffective or ineffective) of employee behavior to carry too much weight inthe evaluation of performance over an entire rating period.This can be extreme on both ends of the spectrum. Either an employee justfinishing a major project successfully or an employee may have had anegative incident right before the performance appraisal process, and it is atthe forefront of the manager’s thoughts about that employee.It is for this reason that keeping accurate records of performancethroughout the year to refer back to during performance appraisal time isso important.Central Tendency ErrorCentral tendency error is the raters’ tendency to avoid making “extreme”judgments of employee performance resulting in the rating of all employeesin the middle part of a scale.