Melissa Wk 6 IT205_SmartScenario_DeterminingTheImpactOfCrmSoftwareOnBusinessSuccess.doc

Melissa Wk 6 IT205_SmartScenario_DeterminingTheImpactOfCrmSoftwareOnBusinessSuccess.doc

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Title IT205 Smart Scenario - Determining the Impact of CRM Software on Business Success Email to Boss RE: Emergency Executive meeting TOMORROW at 9:00AM There are numerous issues that could be leading to the decline in business and products that have always been  purchased which are not being purchased now. This has resulted in items being stocked that are not moving causing  an overstock of items. We are continuously stocking the same items that have always sold in the past but those items  are not selling now. We need to consider a program that will help monitor which items are most purchased and which  items that we do not need to continue ordering until the stock is eliminated.  _______________________________________________________________________________________ From: Boss Subject: Emergency Executive Meeting TOMORROW at 9:00AM Just got off the phone with the Bean Counters and revenues are down! I need to know what each of you is going to  do to fix this problem, pronto! We are meeting tomorrow at 9:00AM sharp, come prepared to deliver a Presentation  and Executive Briefing addressing what your department can do to right the ship. Heck, I can't wait that long. I need a Reply from each of you RIGHT NOW. In your RSVP for tomorrow's meeting, give  me the key challenges that are facing your department and causing this sudden, unacceptable decline. Boss Airline Survey - Good How would you rate your Overall Satisfaction with this Airline? Extremely satisfied and would fly with the airline again.  Reservation Experience? I was able to complete an online form which asked my personal preferences and the airline was able to accomodate  me even though my flight was cancelled and I was transferred to another flight. Filling out one form was less stressful  and very time efficient for me because I was in a hurry.  In Flight Meals? Although my flight was transferred because of a cancelled flight, my information was able to be transferred to the new 
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This note was uploaded on 12/09/2011 for the course ETH 125 ETH125 taught by Professor Dan during the Spring '10 term at University of Phoenix.

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Melissa Wk 6 IT205_SmartScenario_DeterminingTheImpactOfCrmSoftwareOnBusinessSuccess.doc

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