The Communication Cycle - The Communication Cycle Your...

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The Communication Cycle Your ability to communicate effectively strongly influences your professional advancement and personal success. It is one of the most important job-related skills. Effective communication is an essential component of organizational success whether it is at the interpersonal, intergroup, intragroup, organizational, or external levels. Communication is a cyclical process. A sender originates and transmits a message to a receiver. Te receiver interprets the message and transmits feedback to the sender. The sender’s objective is to communicate effectively by conveying the intended message and by encouraging the receiver to respond with positive feedback. Elements of the Communication Cycle Communication is the exchange of information through speaking, signaling, or writing. This exchange involves the 5 elements : 1. Sender – person who originates a message 2. Message – information that is exchanged 3. Transmission – how the message is delivered 4. Receiver – the person to whom the message is sent 5. Feedback – the response from the receiver The primary goal of a sender is to communicate effectively. This is accomplished when: the receiver understands your message; a favorable relationship is established between the receiver and you; and the message encourages a desired response from the receiver. Figure 1 represents the communication cycle, which involves 2 categories of messages: verbal and nonverbal. Verbal communication consists of written or spoken words . Nonverbal communication consists of visual, audible or movement clues called signals . Generally, messages are verbal with one or more nonverbal influences. Figure 1: The Communication Cycle
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As a sender, you first determine the need for a message. Gather, sort and organize the information. While planning and developing a message, consider how well the receiver and you know each other. Analyze the similarities and differences between the receiver and you. Anticipate the receiver’s reaction to the message. After developing the message, transmit the message to the receiver. An effective communication process occurs when the receiver becomes a sender and a sender eventually becomes a receiver. As a sender, you want a positive feedback, even though, it can be influenced by communication barriers and it may become a negative feedback. Potential Barriers: Different Backgrounds Signaling Communication Situation Quality of Message Content Writing Skills Speaking Skills Listening Skills Reading Skills Communication Barriers Communication barriers interfere with sending and receiving messages. They can result in miscommunication the potentially serious consequences of hurt feelings, wasted time, or missed opportunities. There are some obvious communication barriers that distract, such as sounds and gestures. Other
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This note was uploaded on 12/10/2011 for the course ADMINISTRA 3020 taught by Professor Aidarosa during the Spring '11 term at InterAmerican Ponce.

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The Communication Cycle - The Communication Cycle Your...

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