McDonalds - McDonalds: McDonalds is a largest hamburger...

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McDonalds: McDonalds is a largest hamburger delivery chain, operating in all over the world. It has business in over 119 countries, serving 60 million customers daily. It has around 1.5 million employees all over the world. Their employees are appointed only after undergoing a proper training and test conducted by McDonalds university situated in Illinois itself. McDonalds serves Ham burgers, sandwiches, ice-creams and other beverages. It’s headquarter is situated at oak brooke, Illinois, Us. It focuses on quality and customer satisfaction. Employees are trained specially to treat people in a fair and polite manner and they teach them to make people feel important. The restaurant was founded by Ronald and morice MacDonald’s in the year 1940. It turned in to a public ltd company in the year 1965. It is a product of Hard castle company pvt. Ltd. McDonlds expanded its business by offering franchise(direct control of the company), affiliate or promoters/distributors(no control over the real business) and throught corporations(full control as opening their own business). Their employees undergo various test before selection and after selection they undergo one month long training at the McDonalds university. This is the first of its kind restaurant that offers training to its employees in an university. McDonlds never supplies its product directly to its chains, but use indirect intermediaries to perform the task. Customer satisfaction is their highest priority thus they have developed products as per the cultural needs of the country and maintained the best quality level. This is the highest beef, potato, apple purchasing company. It is spending a lot in research and development to develop new products as per the taste and preference of the customers. It offers quality, taste on a perfect budget. Employees are trained satisfy people. The guarantee speedy offering services. It works on 100 percent outsource system. Mcdonalds has 14 crore suppliers, who supply to the fast food chain. The raw material producers like farmers who produces potatoes and all, beef, chicken providers(tier 2 employees) supplies these material to tier 1 employees which
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This note was uploaded on 12/10/2011 for the course MANAGEMENT 102 taught by Professor Nandini during the Spring '11 term at Indian Institute Of Management, Ahmedabad.

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McDonalds - McDonalds: McDonalds is a largest hamburger...

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