BSB51918 –Diploma of Leadership and Management Assessment Appendices –BSBWOR502 Lead and manage team effectiveness |Page 1 of 18V 3.2: May 2020, Approved: QAC, Next Review: December 2020 International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683KAppendix 1 –Business Plan of XYZ Company Business Plan summary Business name XYZ Business structure Company ABN: 55 555 555 555 ACN: 555 5555 5555 Business location Hobart, Tasmania, Australia Date established 2015 Business owner/s Mark Greg Sam Nathan Natalie Gregor Relevant owner experience Mark, Sam and Natalie have over 25 years combined experience in telecommunications marketing and product business. Since starting XYZ in 2015, they have successfully grown the business from a single telecentre to over 20 telecentres plus 15 online retail stores nationally. Products/services XYZ telecentres specialise in a range of exclusive services ranging from order taking services to main receiving services including market surveys. The business provides its customers with high quality and innovative products and services. Wherever possible we provide our customers with a ‘green’ solution and service. We employ sustainable business practices.