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QUESTION NO: 1 Avaya 6207 Exam You have just installed one Avaya Aura viewer system and have made some test calls that appear to have been recorded successfully by the Avaya Aura Contact Recoding (Avaya CR) system. While being recorded, one of the test calls was put on and then taken of hold. When you run a query using Avaya CR “Search and replay” you expect to __________ and when you run a query from Viewer, in the Viewer query Results Windows you expect to _______ for the same call. A. see two segments which can be connected by means of Universal Call ID (UCID) and you will have to listen to two audio files; see only one segment and you will hear only one audio file playing the whole conversation B. see two segments which can be connected by means of UCID and you will have to listen to two audio files; see two segments and you will hear two audio files playing C. see one segment and you will hear one audio file that stops playing right after the call has b-put on hold; see only one segment and you will hear only one audio file playing the whole conversation D. see two segments which can be connected by means of UCID and you will have to listen to two audio files; see only one segment and you will hear only one audio file stopping right after the call has been put on hold Answer: A Explanation: Page 72 Viewer Installation Guide QUESTION NO: 2 A technician has just installed an Aura Contact Recording (Avaya CR) system that uses Station Bulk Recording, the customer has provided the list of extensions, login IDs and skills that need to be recorded, and the technician wants to try one first to validate the configuration. Which statement describes how to verify that the system is configured correctly? A. Add one of the agent login IDs in the table "Station to be Recorder" under "Operation/Station Bulk| Recording". Then verify from Recorder Status/Ports that one the recorder ports has been assigned to the extension where the agent is logged in, and that the state shows "Connected".
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- Fall '18
- Recording, IP address, Avaya