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Unformatted text preview: project is to be a success, a consensus must be reached by the group on the direction or topic of the project. The pros and cons must be weighed out, different ideas discussed, and topics considered. After the discussion period, a consensus amongst team members will insure that all members work cohesively to see the project through to completion. The third point to consider would be conflict resolution, otherwise known as listening. In order for each member to feel their concerns are validated, they must be able to express them and know they have been heard. According to the reading, one way to keep people from shutting down is to actively listen as someone is speaking. This can be through verbal and non-verbal means. A nod of the head or a ummhm indicates you are engaged in the conversation and are listening to their concern....
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This note was uploaded on 12/13/2011 for the course COMMUNICAT xcom285 taught by Professor Murdaugh during the Spring '11 term at University of Phoenix.
- Spring '11