mgmt 330 ch2 - 8, International Business, 13e...

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8, International Business, 13e (Daniels/Radebaugh/Sullivan) Chapter 2 The Cultural Environments Facing Business 1) ________ consists of specific learned norms based on attitudes, values, and beliefs of a group of people. A) Ethnology B) Civilization C) Culture D) Doctrine Answer: C Diff: 1 Page Ref: 49 Skill: Concept Objective: STUDY QUESTION 2.1: Define and explain culture, cultural group membership, and cultural diversity. AACSB: Multicultural and Diversity 2) Which of the following is NOT true about cultural diversity? A) Cultural diversity refers to individuals' diverse cultural memberships, such as age and ethnicity groups. B) Companies may gain competitive advantages by bringing together people of diverse backgrounds. C) Cultural diversity may help a company gain deeper knowledge about products and services. D) The process of bringing people of different national cultures together is often difficult. Answer: A Diff: 2 Page Ref: 49 Skill: Concept Objective: STUDY QUESTION 2.1: Define and explain culture, cultural group membership, and cultural diversity. AACSB: Multicultural and Diversity 3) Because people can be grouped in many ways, such as on the basis of nationality, ethnicity, religion, profession, and income level, ________. A) they live in a state of cultural collision B) the study of national cultures can tell us little about expected behaviors C) identity crises make lives chaotic D) people have more than one cultural group membership Answer: D Diff: 1 Page Ref: 49 Skill: Concept Objective: STUDY QUESTION 2.1: Define and explain culture, cultural group membership, and cultural diversity.
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AACSB: Multicultural and Diversity
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4) When divergent cultures come in contact, ________ occurs. A) power distance B) culture shock C) cultural collision D) group membership Answer: C Diff: 1 Page Ref: 49 Skill: Concept Objective: STUDY QUESTION 2.1: Define and explain culture, cultural group membership, and cultural diversity. AACSB: Multicultural and Diversity 5) Which of the following describes one of the conditions under which the major problems of cultural collision arise in international business? A) when a company's employees encounter distress because of difficulty in accepting or adjusting to foreign behaviors B) when employees disagree on the style of art for decorating the office C) when local people have no expectation that foreigners should adjust to their culture D) when companies understand and adjust to the national cultures in which they do business Answer: A Diff: 1 Page Ref: 49 Skill: Concept Objective: STUDY QUESTION 2.1: Define and explain culture, cultural group membership, and cultural diversity. AACSB: Multicultural and Diversity 6) Which of the following is the most accurate statement about culture? A) Cultural variables can easily be isolated from other factors such as economic and political
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mgmt 330 ch2 - 8, International Business, 13e...

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