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50258443-IBM-PORTAL-PPT - Workplace Technology W3 IBMs On...

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Workplace Technology © 2005 IBM Corporation W3: IBM’s On Demand Workplace A WebSphere Portal Reference Mark Ketteman Architect, IBM Software
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Workplace Technology © 2005 IBM Corporation 2 5/10/2005 Agenda On Demand Workplace Evolution and Goals On Demand Workplace Version 8.0 On Demand Workplace Employee Tools On Demand Workplace Application and Server architecture On Demand Workplace Framework Governance On Demand Workplace ROI
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Workplace Technology © 2005 IBM Corporation 3 5/10/2005 The On Demand Workplace allows infrastructure and governance simplification 1 1 128 128 CIOs CIOs 5,200 5,200 16,000 16,000 Applications Applications 11 11 155 155 Host Data Centers Host Data Centers 7 7 80 80 Web Hosting Centers Web Hosting Centers 1992 Today
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Workplace Technology © 2005 IBM Corporation 4 5/10/2005 Phase 1: Access (The Website Model) The org chart online (1996 – 1999) Software Group Server Group Global Services Sales & Distribution Research w 3 Focus: providing Information Benefit: universal access Problem: site proliferation
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Workplace Technology © 2005 IBM Corporation 5 5/10/2005 • Encourage employees to use the Net • Links to important Internet sites •60,000 hits per day 1996: Version 1.0 “Testing the Waters"
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Workplace Technology © 2005 IBM Corporation 6 5/10/2005 • Standard navigation and design • Index of key intranet sites • Search • Taxonomy • 2 million hits per day 1997: Version 2.0
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Workplace Technology © 2005 IBM Corporation 7 5/10/2005 Phase 1 Lessons Learned: Civilizing the Wild West Start where people are: directory, news and key e-HR apps Need to control “Times Square”: DNS Need to broker alliances & find “true believers”: don’t wait for authorization from the hierarchy Need to build trust: honesty, credibility, integrity People are willing to trust the intranet more than the company
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Workplace Technology © 2005 IBM Corporation 8 5/10/2005 Phase 2: Integration (The Audience Model) Building a cross-enterprise platform (1998 – 2004) w 3 Focus: web-enabling functions Benefit: separating content from vehicle Problem: competing centers of gravity
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Workplace Technology © 2005 IBM Corporation 9 5/10/2005 • Organize & prioritize information • Personalized news delivery • Employee directory • 7 million hits per day 1998: Version 3.0
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Workplace Technology © 2005 IBM Corporation 10 5/10/2005 • Marketplace context • Keep employees informed about the industry • 10 million + hits per day 1999: Version 4.0
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Workplace Technology © 2005 IBM Corporation 11 5/10/2005 • First phase of profiling •Bring frequently-used links to the home page •Links based on employees job, group and location 2000 w3.ibm.com 5.0
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Workplace Technology © 2005 IBM Corporation 12 5/10/2005 Phase 2 Lessons Learned: Building a platform Need to clean up content & data : for effective search, content management Need dedicated research & measurement : user-centered development requires a rapid learning/feedback loop The challenge is building a foundation under an existing house.* * A house whose rooms don’t have doors.
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Workplace Technology © 2005 IBM Corporation 13 5/10/2005 w3 w3 Standard Navigation Essential and Personal Links
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