Ch 10 - Chapter 10 E-Mail Securing the Great Link in...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 10 . E-Mail Securing the Great Link in Business Central Points E-mail as a genre adds a number of benefits to professional communication —Allowing messages to be shared more readily and rapidly (greater speed and flexibility) —Allowing greater expansion of the population involved in the communication process (denser connectivity) —Minimizing the political and organizational differences among participants (flatter hierarchies/broader participation) —Creating a more active linkage among communication participants (more teamwork). The lack of social cues associated with using e-mail, along with e-mail’s ease, availability, and perceived informality can contribute to communication problems —Tending to offer more self-reflective, less audience-oriented communications (the empty auditorium) —Rude and offensive on-line behavior (flaming) —Self-absorption and undue familiarity —Use of inappropriate abbreviations and emoticons —Issuing incomplete (e.g., draft) communications or communications that are not
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

Page1 / 2

Ch 10 - Chapter 10 E-Mail Securing the Great Link in...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online