HRM601-12

HRM601-12 - IMPORTANT – CONSEQUENCES • PRONOUNCED...

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WORK MOTIVATION MOTIVATION VS. BEHAVIOR VS. PERFORMANCE PROPERTIES OF THE INTERNAL STATE: THEORIES OF WORK MOTIVATION IRRATIONAL VIEWS OF HUMAN MOTIVATION ANXIETY THEORY SELF-CONSISTENCY THEORY THE TYPE A PERSONALITY LESSONS FROM DR. FREUD RATIONAL MOTIVATION THEORY EXPECTANCY THEORY NEED THEORIES: MASLOW McCLELLAND ANXIETY THEORY ANXIETY VS. FEAR TWO ANXIETY BASED PATTERNS RELEVANT TO WORK FEAR OF FAILURE AND FEAR OF SUCCESS FEAR OF FAILURE TRIGGERED BY EVALUATION ANXIETY ETIOLOGY: STEMS FROM CHILDHOOD SOCIALIZATION PATTERNS OFTEN REINFORCED BY ORGANIZATIONAL REWARD SYSTEMS INCREASES TO THE EXTENT THAT THE OUTCOME IS PUBLIC AND
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Unformatted text preview: IMPORTANT – CONSEQUENCES • PRONOUNCED NEGATIVE EFFECT ON PERFORMANCE • AFFECTS DECISION-MAKING PREFERENCES • INHIBITS LEARNING • POLITICIZES PERFORMANCE WHAT CAN BE DONE? • DEFINE ACCEPTABLE MISTAKES – LINK ERRORS TO LEARNING – ENCOURAGE MODERATE RISKS AND EXPECT SOME FAILURES • PROVIDE CONSTRUCTIVE MEANINGFUL FEEDBACK – FOCUS ON COACHING AND IMPROVEMENT • EMPHASIZE LONG-TERM RESULTS • PUNISH SCAPEGOATING, EXCUSE MAKING AND DENIAL • INSIST ON HEARING BOTH THE GOOD AND THE BAD NEWS – YOU HAVEN’T MADE ANY MISTAKES YET, YOU’RE FIRED...
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This document was uploaded on 12/15/2011.

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HRM601-12 - IMPORTANT – CONSEQUENCES • PRONOUNCED...

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