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You passed this Milestone14 questions were answered correctly.5 questions were answered incorrectly.1Which of the following might an intervener use to better understandthe facts of a conflict and each party's perception of those facts?Summarizing statementsParaphrasingClarifying questionsAny or all of the answers givenCONCEPTGathering the Data to Analyze2Select an example of modifying a conflict resolution process to fit a specific situation.Deciding that the parties should have a sense of ownership over the processDeciding that people should be separated from problems when discussing the conflictDeciding that open communication should be a priority throughout the processDeciding that the process should be broken up into smaller segments to accommodate the parties' schedulesCONCEPTSelecting a Method or Crafting Your Own3
Which of the following statements about long-term conflicts is true?A long-term conflict benefits from conflict analysis after intervention.A long-term conflict typically begins over a difference in values.A long-term conflict can rarely be resolved. Along-term conflict may be seen as beneficial to one of the parties. CONCEPTAddressing the Benefits of Unresolved Conflict4Which of the following is considered essential in order to achieve a successful resolution?The parties have a sense of investment in the process.The parties are on speaking terms with one another.The parties consider their relationship to be the most important factor.The parties have experience with conflict resolution processes.