Final Exam Study Guide

Final Exam Study Guide - 1 HRM 320 FINAL EXAM STUDY GUIDE...

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1 HRM 320 F INAL E XAM S TUDY G UIDE C HAPTER 11 – P ERFORMANCE M ANAGEMENT S YSTEMS T HREE FACTORS OF ANY GOOD TRAINING PROGRAM o “A RE THE EMPLOYEES TRAINABLE ?” M OTIVATION A BILITY o “H OW TO ARRANGE THE TRAINING ENVIRONMENT TO FACILITATE LEARNING I NTERNAL AND EXTERNAL FACTORS A CTIVE PRACTICE o “H OW DO YOU ENSURE RETENTION AND TRANSFER OF TRAINING ?” A CTIVE PRACTICE O VERLEARNING M AXIMIZE THE SIMILARITY BETWEEN TRAINING AND ENVIRONMENT AND THE WORKPLACE E VALUATION OF TRAINING T RAINING METHODS o L ECTURE V ERBALLY PROVIDING INFORMATION TO A GROUP OF PEOPLE A DVANTAGE : CHEAP , QUICK D ISADVANTAGE : DOESN T ALLOW FOR INDIVIDUAL LEARNING , BORING o O N - THE - JOB TRAINING (OJT) L EARNING THE JOB BY ACTUALLY PERFORMING THE JOB A DVANTAGE : MAXIMUM SIMILARIRTY OF TRAINING ENVIRONMENT AND JOB , TAPS INTO MOTIVIATION D ISADVANTAGE : S UCCESS OF OJT DEPENDS ON THE TRAINER S SKILL AND MOTIVATION C HAPTER 17 – E MPLOYEE R ELATIONS G RIEVANCE P ROCEDURES o O UTLINE OF THE STEPS TO BE TAKEN BY EMPLOYEES IN APPEALING ANY MANAGEMENT ACTION THEY BELIEVE VIOLATES THE UNION CONTRACT FOR CORPORATE PROCEDURES AGREED TO IN NEGOTIATIONS o T YPES : J UST C AUSE
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2 R EQUIRES THAT MANAGEMENT INITIALLY BEAR THE BURDEN OF PROOF OF WRONGDOING IN DISCIPLINE CASES AND THAT THE SEVERITY OF THE PUNISHMENT MUST COINCIDE WITH THE SERIOUSNESS OF THE OFFENSE D UE P ROCESS R IGHT OF AN EMPLOYEE TO BE DEALT
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Final Exam Study Guide - 1 HRM 320 FINAL EXAM STUDY GUIDE...

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