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Communication for Anesthesiologists Gordon MD 12 Nov 09
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Anesthesiologists and Perioperative Communication Kopp, Vincent J. M.D. Shafer, Audrey M.D. Anesthesiology:August 2000 - Volume 93 - Issue 2 - pp 548-555 Anesthesiologists, other health professionals, and patients communicate on multiple levels every day Participate in activities involving complex social transactions with medical, legal, ethical, and personal significance Good communication is as important to protecting professional integrity as it is to patient safety and satisfaction . It is as important for anesthesiologists to pay attention to the structure and function of professional communication as it is to learn the pharmacokinetics and pharmacodynamics of drugs
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Anesthesiologists and Perioperative Communication Kopp, Vincent J. M.D. Shafer, Audrey M.D. Anesthesiology:August 2000 - Volume 93 - Issue 2 - pp 548-555 Clear, succinct, respectful communication is essential to working in the compressed time frame presented by anesthesia practice Manners, habits, appearances, and interpersonal skills affect the impression the anesthesiologist makes on patients or other colleagues (non-verbal communication) Becoming aware of one's individual patterns of language and behavior is the starting point for improved professional communication
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Anesthesiologists and Perioperative Communication Kopp, Vincent J. M.D. Shafer, Audrey M.D. Anesthesiology:August 2000 - Volume 93 - Issue 2 - pp 548-555 Communication and the Hippocratic Ethic Patient submissive in need Physician empowered by knowledge With this power comes responsibility Exercise power with tact and respect To do no harm means to speak and act with restraint
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Anesthesiologists and Perioperative Communication Kopp, Vincent J. M.D. Shafer, Audrey M.D. Anesthesiology:August 2000 - Volume 93 - Issue 2 - pp 548-555 Intraop Show respect for patient as sensate being Communication of respect builds trust Always speak as if the patient will remember Peds induction: soft, hypnotizing tone plus gentle touch
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Anesthesiologists and Perioperative Communication Kopp, Vincent J. M.D. Shafer, Audrey M.D. Anesthesiology:August 2000 - Volume 93 - Issue 2 - pp 548-555 The “Captain Effect” “It is probable that the tendency of some anesthesiologists not to bother or contradict surgeons, or the reluctance of some nurse anesthetists or residents to call their supervisors, has led to catastrophe…” - Gaba
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Anesthesiologists and Perioperative Communication Kopp, Vincent J. M.D. Shafer, Audrey M.D.
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