1-Interviewing-W2011 - Interviewing Types of Interviews The...

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Interviewing: Types of Interviews & The Interview Process
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Interviewing Defined Interpersonal communication which is intentional, purposeful, and serious. Usually involves questions and answers, with the goal of sharing information or facilitating therapeutic outcomes.
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Interviewing: Things to Note If we view communication as a dialogue or conversation , then we can focus on the whole person, be client-centered, and minimize discrepancies in power/authority. Some clients are cognitively unable to participate, or prefer the health professional to be the “expert”
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Interviewing Interviews generally follow this format : What? What is the issue? So What? What impact does it have on client’s life, feelings, self-perceptions, etc.? Now What? What action can we take to improve things?
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Interviewing: Content 1. Reason for seeking help 2. Perception of problem; What is it; When did it begin; Consequences 3. Impact of the problem: Personal, Relationships; Family; Work 4. Characteristics of Problem: Severity and Frequency; Aggravating & Alleviating factors 5. Client expectations and goals
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Types of Interviews
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2 Types of Interviews in Health Care Settings 1. Those for gathering information ( information-sharing interviews ) 2. Those for helping clients/patients sort through their problems ( therapeutic interviews )
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2 Types of Interviews in Health Care Settings 1) Information-Sharing Interviews: Content > feeling (relationships) Admissions (OHIP #, SIN#) History-taking (family history, medications) Selection (job application) Performance appraisals (job review/eval.) Survey (research samples)
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2 Types of Interviews in Health Care Settings 2) Therapeutic Interviews: Relationship > content 1. Directive interviewing – “ Content” 2. Non-directive interviewing – “ Process” Non-directive interview Directive interview Client Controlled Clinician Controlled
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Therapeutic Interviews 1) Directive Interviewing The professional defines the client’s problem and prescribes appropriate solutions. It is based on the assumption that the professional has the required skills to do so.
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Therapeutic Interviews 1) Directive Interviewing Advantages: It makes full use of the professional’s training and experience Provides specific, concrete information about the nature of a problem and possible solutions Is much more efficient than the non- directive approach, less time spent on exploring client concerns
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Therapeutic Interviews 1) Directive Interviewing Disadvantages: Doesn’t fully recognize the abilities of the client Can be counterproductive if advice is not compatible with the way the patient views problem Moving too quickly, without fully exploring the client’s situation, may lead to ineffective or misdirected solutions Tends to force client into a submissive role
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Therapeutic Interviews 2) Non-Directive Interviewing The client guides the interaction Is based on the assumption that the client is best able to identify and resolve his/her own problems.
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