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Unformatted text preview: that customers would get the best possible help with their support needs. . Another draw that technology companies used to get new employees was higher wages than other fields. In the 1990s when you called technical support, you had one guy to talk too, which has since changed, now when you call a technical support line, you have a different person for all of the different operating systems, different computers, and all sorts of other reasons. Technology has come a long way between computers, video games, cellular phones, tablets, and everything else. You have so many technology fields to choose from and now you have a market flooded with college graduates and technology professionals that far outweighs the demand for labor....
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This note was uploaded on 12/18/2011 for the course XECCO 212 taught by Professor Walker during the Winter '11 term at University of Phoenix.
- Winter '11