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The Value Chain - In recent years companies have made huge...

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The Value Chain The value chain refers to all activities associated with providing a product or service. For a manufacturer these include research and development, product design, acquisition of raw materials, production, sales and marketing, delivery, customer relations, and subsequent service. Illustration depicts the value chain for a manufacturer.
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Unformatted text preview: In recent years, companies have made huge strides in analyzing all stages of the value chain in an effort to improve productivity and eliminate waste Analysis of the value chain has made companies far more responsive to customer needs and has improved profitability....
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