Case Study 1.docx - Case Study 1 1 What types of transactions are handled by baggage handling systems The type of transactions that are handled by

Case Study 1.docx - Case Study 1 1 What types of...

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Case Study 1 1. What types of transactions are handled by baggage handling systems? The type of transactions that are handled by baggage handling systems are successfully receive the baggage, move the baggage from gate to gate and once the baggage arrives to its destination move it from the gate to baggage claim. 2. What are the management, organization, and technology components of baggage handling systems? The management component of the baggage handling system begins when the luggage is tagged at check-in. This information must be entered correctly in order for all the other processes to run smoothly. These tags contain flight information and a bar code that all computer scanners can read. Once these bags reach the gate, they are sorted by staff using this bar code to place the bag in the appropriate plane. Organization became a factor when the baggage handling service became one the biggest customer complaints. 3. What is the problem these baggage handling systems are trying to solve? Discuss the
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