Lesson 1 - CHAPTER I AN INTRODUCTION TO ORGANIZATIONAL BEHAVIOUR(6 hrs In this chapter we begin with a comprehensive definition of organizational

Lesson 1 - CHAPTER I AN INTRODUCTION TO ORGANIZATIONAL...

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In this chapter, we begin with a comprehensive definition of organizational behavior and a framework for its study. We then trace the field’s historical roots and its emergence as an independent field. Next, we discuss contemporary organizational behavior and present an overview of the rest of this book. Finally, we examine several contextual perspectives that provide the general framework from which we can develop a more comprehensive examination of human behavior at work. THE MEANING OF ORGANIZATIONAL BEHAVIOR Organizational behavior (OB) is the study of human behavior in organizational settings, how human behavior interacts with the organization, and the organization itself. But because the organization influences and is influenced by the individual, we cannot fully understand the individual’s behavior without knowing something about the organization. Similarly, we can study an organization without focusing specifically on each individual within it. But again, we are looking at only one piece of the puzzle. Eventually, we must consider the other pieces to understand the whole. Exhibit 1 illustrates this view of organizational behavior. It shows the linkages among human behavior in organizational settings, the individual-organization interface, the organization, and the environment surrounding the organization. Each individual brings to an organization a unique set of personal characteristics, experiences from other organizations, and personal background. Therefore, CHAPTER I AN INTRODUCTION TO ORGANIZATIONAL BEHAVIOUR (6 hrs) NOTE: Before proceeding in the lecture, you are tasked to watch video entitled “Why Should We Study Organizational Behaviour?” through this link or saved on your flash drive.
organizational behavior must look at the unique perspective that each individual brings to the work setting. For example, suppose that Texas Instruments hires a consultant to investigate employee turnover. As a starting point, the consultant might analyse the types of people the firm usually hires. The goal of this analysis would be to learn as much as possible about the nature of the company’s workforce from the standpoint of the individual—their expectations, their personal goals, and so forth. But individuals do not work in isolation. They come in contact with other people and with the organization in a variety of ways. Points of contact include managers, co- workers, the formal policies and procedures of the organization, and various changes implemented by the organization. Over time, the individual changes as a function of both personal experiences and maturity and of work experiences with the organization. The organization, in turn, is affected by the presence and eventual absence of the individual. Clearly, then, the study of organizational behavior must consider the ways in which the individual and the organization interact. Thus, the consultant studying turnover at Texas Instruments might choose to look at the orientation procedures for newcomers to the organization. The goal of this phase of

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