Lecture+15+_Chapter+9+Power+and+Influence+2010_+-+instructor

Lecture+15+_Chapter+9+Power+and+Influence+2010_+-+instructor...

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Chapter 9 Power and Influence in  the Workplace
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CHAPTER 9 Power and Influence in the Workplace (Part I) Learning objectives Model of  power  in organizations Power, counterpower, and dependence Sources of power Contingencies of power Influence  tactics Types Consequences Contingencies Organizational  politics
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CHAPTER 9 Power and Influence in the Workplace (Part I) What is power? Power: The  capacity  of a person, team,  or organization to  influence  others The  potential  to influence others People have power they don’t use and may  not know they possess Power requires one person’s  perception of  dependence  on another person
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CHAPTER 9 Power and Influence in the Workplace (Part I) Power, countervailing power,  and dependence Person A Person B’s Goals Person B Person B’s  countervailing   power  over  Person A Person A’s  power  over  Person B
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CHAPTER 9 Power and Influence in the Workplace (Part I) Model of power in  organizations Power over Others Contingencies Of Power Legitimate Reward Coercive Expert Referent Information Sources Of Power Substitutability Centrality Discretion Visibility
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CHAPTER 9 Power and Influence in the Workplace (Part I) Personal sources of power Expert power Through possessing  knowledge  or  skills Referent power Through  identification   and  respect  - charisma
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CHAPTER 9 Power and Influence in the Workplace (Part I) Formal sources of power Legitimate power Through formal  authority Works in ‘zone of indifference’ Reward power Through control of the  allocation of  rewards Coercive power Through application of  punishment
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CHAPTER 9 Power and Influence in the Workplace (Part I) Information and power Control over  information flow Based partially on legitimate and expert power Relates to formal communication network Coping with  uncertainty  Prevention Forecasting Absorption
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CHAPTER 9 Power and Influence in the Workplace (Part I) Contingencies of power Substitutability Availability of alternatives Centrality Degree and nature of interdependence  Discretion Freedom to exercise judgment Visibility Being seen as possessing valued knowledge or  higher authority
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This note was uploaded on 12/20/2011 for the course ACCT/MGMT 2010 taught by Professor A during the Spring '11 term at HKUST.

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Lecture+15+_Chapter+9+Power+and+Influence+2010_+-+instructor...

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