Inerpersonal effectiveness_Transactional Analysis

Inerpersonal effectiveness_Transactional Analysis - TA for...

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TA for Effective Interpersonal Communication All of us are social beings and interact with others in the process of satisfying our human needs and achieving our goals. In management, irrespective of your level, you have to interact with others – peers, superiors and subordinates. And most importantly, in some organizations, with general public. You may have to communicate with people of different sexes, ages, education, skills, personalities and temperaments. Ability to understand the nature and dynamics of interactions with others will help an individual to become more effective communicator – which means more positive respect for self better performance and achievement of organizational goals, more satisfied and committed employees, effective relationships with superiors and peers, more satisfied consumers or clients. What is Transactional Analysis? “Transactional Analysis (T/A) is one of the tools developed by behavioural scientists which is used for analysis of transactions” or understanding of communications that occur between people. It is a rational approach to understanding behaviour and is based on the assumption that any person can learn to trust himself or herself, think rationally, make independent decisions, and express feelings. A “transaction” means any exchange or interaction that occurs between two or more persons. Transactional analysis concerns itself with the kinds of communication – both verbal and non-verbal – that occur between people. The emphasis of Transactional Analysis is upon positive communication. Transactional Analysis is widely utilised as a consultation method in educational programmes, social institutions, business, hospitals, churches, government organizations, and other organizations. Transactional Analysis increases understanding of self and others. It decreases tendency to be critical of self and others. Transactional Analysis helps reduces stress, frustration and anxiety levels! Structural Analysis According to Transactional Analysis theory, everyone’s personality has three parts, called ego states . These ego states are named Parent , Adult , and Child . When we capitalize these words, we are talking about ego states rather than real parents, adults or children. Structural analysis involves analyzing the personality to discover the nature of our ego states. You can use structural analysis to better understand
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who you are and how you got that way. It will help you learn about the various sources of thoughts, feelings and opinions in your personality. Knowing your personality better can add to your effectiveness on the job. i) The Parent Ego State Every one develops a Parent ego state when as children they absorb certain attitudes and ways of behaving from parental figures. When you feel, think, or act as you saw your parents (or other authority figures) act when you were little, you are in your Parent ego state. While in your Parent, you may act in either a controlling, sometimes critical way or in a nurturing, sometimes loving way. Here
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This note was uploaded on 12/20/2011 for the course MBA 103 taught by Professor Pk during the Spring '11 term at Great Lakes Christian college.

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Inerpersonal effectiveness_Transactional Analysis - TA for...

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