Chapter12 - Chapter 13 Enhancing Decision Making for the...

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Unformatted text preview: Chapter 13 Enhancing Decision Making for the Digital Firm 13-1 Chapter 13 Enhancing Decision Making for the Digital Firm Multiple-Choice Questions 1. Applications and technologies that work with data from many different sources to help users make better business decisions are referred to as: a. data libraries. b. enterprise reporting. c. operational planning. d. business intelligence. Answer: d Difficulty: Easy Reference: p. 458 2. Allocating resources, developing short-range plans, and monitoring the performance of departments is the concern of this level of management: a. senior b. middle c. operational d. knowledge Answer: b Difficulty: Easy Reference: p. 461 3. This management level is in charge of specific projects and allocate resources within the project budget: a. senior. b. middle. c. operational. d. knowledge. Answer: c Difficulty: Medium Reference: p. 461 4. Where there is no well-understood or agreed-on procedure for making a decision, it is said to be: a. roundabout. b. unstructured. c. structured. d. semistructured. Answer: b Difficulty: Easy Reference: p. 461 13-2 Enhancing Decision Making for the Digital Firm Chapter 13 5. Decision makers can follow a definite procedure for making a decision, it is said to be a(n): a. structured decision. b. unstructured decision. c. semistructured decision. d. obscure decision. Answer: a Difficulty: Easy Reference: p. 461 6. These types of decisions are more prevalent at lower organizational levels: a. indirect decisions. b. unstructured decisions. c. structured decisions. d. semistructured decisions. Answer: c Difficulty: Easy Reference: p. 461 7. These types of decisions are most common at higher levels of management: a. disguised decisions. b. unstructured decisions. c. structured decisions. d. semistructured decisions. Answer: b Difficulty: Easy Reference: p. 461 8. Rank-and-file employees tend to make more of these types of decisions: a. semistructured b. unstructured c. structured d. disguised Answer: c Difficulty: Easy Reference: p. 462 9. Which phase of decision making finds or recognizes a problem, need, or opportunity? a. Design b. Intelligence c. Choice d. Implementation Answer: b Difficulty: Easy Reference: p. 462 Chapter 13 Enhancing Decision Making for the Digital Firm 13-3 10. Which type of decision is calculating gross pay for hourly workers? a. Structured decision b. Nonstructured decision c. Recurring decision d. Nonrecurring decision Answer: a Difficulty: Easy Reference: p. 462 11. Which type of decision is deciding whether to introduce a new product line? a. Structured decision. b. Nonstructured decision. c. Recurring decision....
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This note was uploaded on 12/23/2011 for the course BUSINESS 202 taught by Professor Timjhon during the Spring '11 term at Middle East Technical University.

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Chapter12 - Chapter 13 Enhancing Decision Making for the...

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