Chapter 3 - Chapter 3 Information Systems, Organizations,...

Info iconThis preview shows pages 1–4. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 3 Information Systems, Organizations, Management, and Strategy 3-1 Chapter 3 Information Systems, Organizations, Management, and Strategy 1. The interaction between information technology and organizations is very complex and is influenced by a great many mediating factors, including the organization structure, business processes, politics, culture, management decisions and: a. the surrounding environment. b. the economic basis of the company. c. the availability of trained employees. d. the cash flow within the company. Answer: a Difficulty: Easy Reference: p. 72 2. A stable, formal social structure that takes resources from the environment and processes them to produce outputs is called a(n): a. micro system. b. organization. c. bureaucracy. d. value chain. Answer: b Difficulty: Easy Reference: p. 73 3. _____________________ are common features of all organizations. a. Culture, routines, and politics b. Power, technology, and business processes c. Formal structure, politics, and goals d. Formal structure, function, and environments Answer: a Difficulty: Hard Reference: p. 74 4. The behavioral view of organizations emphasizes group relationships and ____________. a. values b. abstract rules and procedures c. structures d. Both a and c Answer: d Difficulty: Medium Reference: p. 74
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
3-2 Information Systems, Organizations, Management, and Strategy Chapter 3 5. In 1911, this German sociologist called organizations bureaucracies: a. Max Webber b. Franz Kafka c. Anne Frank d. Paul Gerhardt Answer: a Difficulty: Medium Reference: p. 74 6. Virtually all information systems that bring about significant changes in goals, procedures, productivity, and personnel are: a. doomed to failure. b. going to elicit serious political opposition. c. going to require a CIO. d. unnecessary. Answer: b Difficulty: Easy Reference: pp. 75-76 7. Routines for producing goods and services are sometimes called: a. bureaucratic structures. b. standard operating procedures. c. routine tasks. d. formal structures. Answer: b Difficulty: Medium Reference: p. 75 8. Collections of routines for producing goods and services are referred to as: a. business processes. b. work with routine tasks. c. standard reporting procedures. d. mediating factors. Answer: a Difficulty: Medium Reference: p. 75 9. The greatest difficulty of bringing about organizational change – especially the development of new information systems is: a. computerizing manual systems. b. recruiting qualified employees. c. political resistance. d. perceiving environmental change. Answer: c Difficulty: Medium Reference: p. 76
Background image of page 2
Chapter 3 Information Systems, Organizations, Management, and Strategy 3-3 10. Fundamental assumptions about what products the organization should produce, how it should produce them, where, and for whom is known as: a. motivational factors.
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 4
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 12/23/2011 for the course BUSINESS 202 taught by Professor Timjhon during the Spring '11 term at Middle East Technical University.

Page1 / 9

Chapter 3 - Chapter 3 Information Systems, Organizations,...

This preview shows document pages 1 - 4. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online