Communication Checklist for Achieving Change...

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Communication Checklist for Achieving Change Management Prosci's Communication Checklist draws from over 20 years of benchmarking research, giving you access to the best practices when communicating about change to your organization. Use the checklist as an audit for your current change management activities, or use it as a guide as you plan for new initiatives and projects. 10-Question Checklist on Change Management Communication Are you: 1. Using the preferred senders to deliver communications in your organization? Benchmarking research shows that employees prefer to hear messages from two people in the organization: The sponsor of the change (person at the top of the change) about the business issues and reasons for change Their immediate supervisors about the personal impact of the change 2. Answering the questions, "Why is this change happening?" and "What is the risk of not changing?” When individuals learn of a change, their first question is, "Why is this happening.” Senior leaders tend to focus on the vision of the future state, and project teams tend to focus on sharing their great new idea. However, the first communications about a

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