ch 2.doc - 1. Those who have a claim in some aspect of a...

1.
Those who have a claim in some aspect of a firm's products, operations, markets, industry,
and outcomes are known as
a.
shareholders.
b.
stockholders.
*c.
stakeholders.
d.
claimholders.
e.
special-interest groups.
2.
Stakeholders' power over businesses stems from their
3.
Which of the following do not typically engage in transactions with a company and thus are
not essential for its survival?
4.
A firm that makes use of a _____ recognizes other stakeholders beyond investors, employees,
and suppliers, and explicitly acknowledges the two-way dialog that exists between a firm's
internal and external environments.
5.
The degree to which a firm understands and addresses stakeholder demands can be referred
to as
*a.
a stakeholder orientation.
b.
a shareholder orientation.
c.
the stakeholder interaction model.
d.
a two-way street.
e.
a continuum.

6.
Which of the following industries tends to generate a high level of trust from consumers and
stakeholders?
7.
Why is it important for businesses to recognize secondary stakeholder groups?
8.
A stakeholder group that is absolutely necessary for a firm’s survival is defined as
9.
When unethical acts are discovered in a firm, in most instances
a.
they are caused by unwilling participants.
b.
the cause is due to external stakeholders.
c.
the perpetrators are caught and prosecuted.
*d.
there was knowing cooperation or complicity from within the company.
e.
the cause is a corrupt Board of Directors.
10.
The normative approach ______________________.