3SO3 Week 9 Team Effectiveness and Diversity (2011)

3SO3 Week 9 Team Effectiveness and Diversity (2011) - 1 _...

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2 __________________________________ DeGroote School of Business
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Class Exercise “Alphabet Review”
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Myths of Teamwork Teams are always the answer The key to team performance is cohesion The team leader is the primary determinant of team performance The best individual performers will create the highest performing team 4
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What is a “Team”? Collective accountability Definable outcomes High degree of interdependence High degree of interaction Shared responsibility Frequent contact or close proximity no enough!
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When Do Teams Make Sense? Teams are better when no individual “expert” exists Teams are often superior in stimulating innovation and creativity Teams can help create a context where people feel connected and valued Can improve synergies, get better at working together Management skill is to identify when team’s are and are not appropriate Why are we using teams in this class? 6
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Skill Building Activity Choose one person in your group to be the “instruction giver”, the other two the “instruction receivers” Sit the receivers so that they cannot see each other’s work I will give the instruction giver a picture, and they must use verbal instructions only to get the receiver’s to recreate this picture The receivers CANNOT speak
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Skill Building Activity I will now reassign the instruction giver (keep the same diagram) Repeat the exercise Which of your drawings was closer to the original? Did you prefer giving instructions to your own team or to a new one? Did you prefer receiving instructions from your own team member or an “outsider”?
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High Performing Teams High performance team Consistently produce high-quality work Has members who derive value from being part of the group, experience feelings of satisfaction, accomplishment Trust and respect amongst team members, able to resolve conflict, support each other Members are able to learn from each project in ways that make them able to cooperate even better in the future 9
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The High-Performance Team Scoreboard Production output Outcomes meet or exceed standards Member satisfaction Belonging to team is a positive experience Personal and professional benefits Capacity for continued cooperation Continual learning and improvement Ability to work well together increases over time 10
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Five Disciplines of High- Performing Teams Small Size Mutual Accountability Productive Team Norms Shared Purpose Complementary Skills High-Performance Teams
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Teams 1) Small size
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3SO3 Week 9 Team Effectiveness and Diversity (2011) - 1 _...

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