BUS-500 DB3-R2

BUS-500 DB3-R2 - which all cases will be electronically...

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DISCUSSION BOARD REPLY 3: PATRICK RITGER Grapevine, which is an important source of information, is defined as an organization’s informal communication network (Robbins & Judge, 2009, p. 359). Forbes survey found that seventy-five percent of employees hear about matters first The grapevine has three main characteristics (Robbins & Judge, 2009): 1) it is not controlled by management; 2) it is perceived by most employees as being more believable and reliable than formal communiqués issued by top management; and 3) it is largely used to serve the self-interest of the people within it (p. 359). . Informal channel are often the way a lot of communication can be convey throughout the organization, often to the dismay of leaders (Fischer, 2011). I received information through the grapevine that the Medicaid unit will no longer be using file folders. I found out that our agency will be using a new system, called E-Scan X, in
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Unformatted text preview: which all cases will be electronically filed. A month later, my supervisor informed our team that the Food Stamp unit will be the first to use the E-Scan X System. My supervisor, who attended a meeting with the upper-level managers, informed our team that an exact date wasnt set for the Medicaid unit to use the E-Scan X system. In such cases, you must examine the facts carefully (Deuteronomy 13:14, NLT). This verse means that you must inquire, probe and investigate, especially when sources are heard through the grapevine. Reference Holy Bible: New Living Translation. (1996). Tyndale House Publishers, Inc: Wheaton, IL. Robbins S. and Judge T. (2009). Organizational Behavior. Liberty University Edition . Upper Saddle River, NJ: Prentice Hall. Fischer, K. (2011). Lesson 5: Organizational Communication. [Formal & Informal Channel]. BUSI 500 Audio Lecture Series. Liberty University, Lynchburg, VA....
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This note was uploaded on 01/05/2012 for the course BUS 561 taught by Professor Jackbower during the Spring '11 term at Liberty.

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BUS-500 DB3-R2 - which all cases will be electronically...

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