Chapter 9 Work Teams and Groups teacher resources nqimch08 (1)

Chapter 9 Work Teams and Groups teacher resources nqimch08 (1)

Info iconThis preview shows pages 1–4. Sign up to view the full content.

View Full Document Right Arrow Icon
8 WORK TEAMS AND GROUPS CHAPTER SCAN There is an increase in groupwork and teamwork in organizations because groups and teams provide psychological advantages to organizational members, and because the tasks are being accomplished more creatively by groups. All groups must progress through typical developmental stages. One of the key elements of group work is empowering individuals to carry out their ideas. LEARNING OBJECTIVES After reading this chapter, you should be able to do the following: 1. Define group and team . 2. Explain four important aspects of group behavior. 3. Describe group formation, the four stages of a group's development, and the characteristics of a mature group. 4. Discuss quality circles and quality teams. 5. Identify the social benefits of group and team membership. 6. Explain the task and maintenance functions in teams. 7. Discuss empowerment, teamwork, and self-managed teams. 8. Explain the importance of upper echelons and top management teams. 129
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Chapter 8: Work Teams and Groups KEY TERMS The following key terms are introduced in Chapter 8. group team norms of behavior group cohesion social loafing loss of individuality status structure quality circle (QC) quality team psychological intimacy integrated involvement task function maintenance function self-managed team upper echelon THE CHAPTER SUMMARIZED I. OPENING SPOTLIGHT: Competition in the Subcompact Car Market II. GROUP BEHAVIOR This is a good opening place to remind students of the differences between groups and organizations, and between groups and teams. A. Norms of Behavior The standards for behavior by which we evaluate the members are referred to as norms of behavior. Group members need to understand the stated as well as the unspoken norms by which they are evaluated. B. Group Cohesion Group cohesion is defined as the "interpersonal glue" that makes members of a group stick together. C. Social Loafing 130
Background image of page 2
Chapter 8: Work Teams and Groups 131 Social loafing refers to the failure of a group member to contribute personal time, effort, thoughts, or other resources to the group. Students can readily relate examples from their experiences of working in groups. D. Loss of Individuality Loss of individuality is a social process in which individual group members lose self- awareness and its accompanying sense of accountability, inhibition, and responsibility for individual behavior. III. GROUP FORMATION AND DEVELOPMENT All groups go through four predictable stages of development after formation. They may fluctuate between stages, and some never reach the last state. A. Group Formation Groups may be informal or formal, and our behavior will vary accordingly. It is important to have diverse representation in both types of groups. Informal groups may evolve around an activity related to a formal group (e.g., bowling leagues). B.
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 4
This is the end of the preview. Sign up to access the rest of the document.

Page1 / 14

Chapter 9 Work Teams and Groups teacher resources nqimch08 (1)

This preview shows document pages 1 - 4. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online