Chapter 11 Power and Political Behavior teacher resources nqimch10

Chapter 11 Power - 10 POWER AND POLITICAL BEHAVIOR CHAPTER SCAN Power and accompanying political behavior is inevitable in all organizations Power

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10 POWER AND POLITICAL BEHAVIOR CHAPTER SCAN Power and accompanying political behavior is inevitable in all organizations. Power has been categorized into five forms by French and Raven, which are, reward, coercive, legitimate, referent, and expert power. Power can be used for personal gain, or for social purposes. Etzioni categorized power and organizational membership into a power analysis. Symbols of power are discussed, as well as the four political types of individuals in organizations. A special inclusion is provided related to managing the boss as well as current thoughts of sharing power through empowering organizational members. LEARNING OBJECTIVES After reading this chapter, you should be able to do the following: 1. Distinguish between power, influence, and authority. 2. Describe the interpersonal and intergroup sources of power. 3. Understand the ethical use of power. 4. Explain power analysis, an organizational-level theory of power. 5. Identify symbols of power and powerlessness in organizations. 6. Define organizational politics and understand the major influence tactics. 7. Develop a plan for managing the employee-boss relationship. 8. Discuss how managers can empower others. 174
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Chapter 10: Power and Political Behavior KEY TERMS The following key terms are introduced in Chapter 10: power influence authority zone of indifference reward power coercive power legitimate power referent power expert power personal power social power strategic contingencies powerlessness organizational politics political behavior empowerment THE CHAPTER SUMMARIZED I. LOOKING AHEAD: Texas Cattle Ranchers versus Harpo Productions: The Real Issue is Power and Influence II. THE CONCEPT OF POWER Power is the potential to influence another person. The way in which we affect the thoughts, behavior, and feelings of another person is influence. Authority is the right to influence another person. Most individuals prefer to use influence over authority to have obligations fulfilled. When we attempt to influence an individual, our approaches may or may not fall within the employee's zone of indifference. The zone is a range of legitimacy in which the receiver feels compelled to act on the influence. III. FORMS AND SOURCES OF POWER IN ORGANIZATIONS A. Interpersonal Forms of Power French and Raven identified the five most common bases of power in an organization as reward, coercive, legitimate, referent, and expert power. 175
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Chapter 10: Power and Political Behavior 1. Reward Power Reward power is the control over rewards that are valued by another. Typical examples of reward power are performance appraisals, bonuses, and promotions. In addition, praise can be used as a reward. 2.
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This note was uploaded on 01/06/2012 for the course BME 214614 taught by Professor Staff during the Fall '10 term at SUNY Empire State.

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Chapter 11 Power - 10 POWER AND POLITICAL BEHAVIOR CHAPTER SCAN Power and accompanying political behavior is inevitable in all organizations Power

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