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tb01 - CHAPTER 1 ORGANIZATIONAL BEHAVIOR IN CHANGING TIMES...

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1 CHAPTER 1 ORGANIZATIONAL BEHAVIOR IN CHANGING TIMES MULTIPLE CHOICE HUMAN BEHAVIOR IN ORGANIZATIONS 1. The study of organizational behavior is concerned with: A. psychosocial, interpersonal, and organizational structure B. psychosocial, interpersonal, and work design C. interpersonal, group dynamics in organizations, and work design D. psychosocial, interpersonal, and group dynamics in organizations ANSWER: D, easy, K&C, pg. 4 2. The study of individual behavior and group dynamics in organizational settings describes the content of study in: 3. Which organizational variable(s) is (are) important to the study of group dynamics? 4. The description of an organization as clockworks in which human behavior is logical and rational would come from which level within the organization? 5. The description of an organization as more like a snake pit with daily conflict, distress, and struggle would come from which level within the organization? A. group level B. organizational level C. individual level D. department level ANSWER: C, medium, synthesis & evaluation, pg. 4
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2 Chapter 1 6. The FAA’s need to address change in air travel due to the tragic events of September 11, 2001 reflect which metaphor of an organization? 7. The snake pit metaphor of organizations would be reflected by which of the following? Understanding Human Behavior 8. An internal perspective of human behavior tends to explain a person's actions in terms of: 9. All of the following are internal behavioral processes except : A. cognition B. perceiving C. judging D. leading ANSWER: D, medium, analysis, pg. 6
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