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CHAPTER 2 ORGANIZATIONS AND MANAGERIAL CHALLENGES IN THE TWENTY-FIRST CENTURY MULTIPLE CHOICE COMPETITION: THE CHALLENGES MANAGERS FACE 1. The economies of several of the following countries have recently become more competitive. However, one of the following counties has recently been losing ground competitively. Which of the following organizations has NOT increased its competitiveness? A. Singapore B. Japan C. Finland D. United States 2. Which of the following is NOT one of the major challenges that managers must deal with in order to remain competitive? A. keeping up with technological change and implementing technology B. managing ethical behavior C. managing a diverse workforce D. anticipating changes in foreign currency valuations MANAGING IN A GLOBAL ENVIRONMENT 3. Globalization implies all of the following EXCEPT: A. the world is free from national boundaries B. a borderless world C. competition between workers from other countries D. an organization’s nationality is held strongly in consciousness 4. A transnational organization is one where: A. an organization's nationality is held strongly in the consciousness of managers even though the organization competes on a global scale B. the global viewpoint supersedes national issues C. the global and national interests are linked in an overriding perspective D. a prevalent ethnic viewpoint begins to be held strongly in the consciousness of managers 12
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13 Chapter 2 Changes in the Global Marketplace 5. Given the increasing attractiveness of U.S. business ventures in China, a major challenge for western managers will be understanding the Chinese practice of guanxi, which is: A. the strong use of rewards and punishment in the workplace B. the use of personal connections to conduct business C. the practice of group members evaluating the performance of individual group members D. the tendency to negotiate small but specific agreements in order to interact effectively 6. An effective way to begin a Kentucky Fried Chicken in China would be to: A. identify a broker in Singapore to identify sources for Asian venture capital B. put together a consortium of Western and Asian entrepreneurs to begin the franchise in China C. develop a joint venture with government bodies in China D. develop an alliance with another Asian fast food restaurant, such as the Japanese or Taiwanese, and share the risk in China ANSWER: C, medium, appl., pg. 27 7. Many U.S. and Canadian firms have located manufacturing plants in Mexico to take advantage of lower labor costs. Additionally, many tariffs on U.S. exports have been reduced. These global changes occurred because of: A. the European union B. GATT agreements C. NAFTA D. Perestroika Understanding Cultural Differences 8. According to the research of Hofstede, U.S. managers tend to exhibit which of the following cultural
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