tb06[1] - CHAPTER 6 LEARNING AND PERFORMANCE MANAGEMENT...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
65 CHAPTER 6 LEARNING AND PERFORMANCE MANAGEMENT MULTIPLE CHOICE LEARNING IN ORGANIZATIONS 1. In terms of the work environment, learning: A. takes place through formal training programs B. is primarily the cognitive activity of acquiring knowledge C. is ad hoc and accidental D. is primarily a change in behavior acquired through experience and knowledge acquisition 2. The behaviorist approach to learning assumes observable behavior is a function of: A. both the person and the environment B. external cues C. its consequences D. the interaction between the affect and cognitive components of an individual Classical Conditioning 3. In the animal learning research of Pavlov, the sound of the bell was the: A. conditioned response B. unconditional stimulus C. conditioned stimulus D. consequence of the dog's salvation ANSWER: C, hard, analysis, pg. 127 4. Which of the following is NOT a limitation of classical conditioning? A. Humans are more complex and less amenable to simple cause-and-effect conditioning. B. Behavioral environments in organizations are complex and not very amenable to single stimulus– response manipulations. C. Unconditioned responses and unconditioned stimulus have not been connected in humans. D. Complex human decision making makes it possible to override simple conditioning. ANSWER: C, medium, analysis, pg. 127-128 5. Modifying behavior so that a conditioned stimulus is paired with an unconditioned stimulus and elicits an unconditioned response defines: A. operant conditioning B. classical conditioning C. reinforcement D. learning ANSWER: B, easy, K&C, pg. 127
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
66 Chapter 6 6. A person working at a computer terminal may get lower back tension as a result of poor posture. If the person becomes aware of that tension only when the manager enters the work area, then the person may develop lower back tension at the appearance of the manager. This scenario would be an example of: A. operant conditioning B. classical conditioning C. paired reinforcement D. behavior modification ANSWER: B, medium, appl., pg. 127 Operant Conditioning 7. A form of operant conditioning that has been used successfully to shape organizational behavior is known as: A. job enrichment B. organization development C. employee empowerment D. organizational behavior modification 8. Operant conditioning is based on the notion that behavior is a function of: A. seated beliefs B. perception and thinking C. unconscious drives D. its consequences 9. Which of the following is a form of operant conditioning? A. expectancy theory B. the expectation-performance-reward-satisfaction chain C. the attempt by a supervisor to satisfy higher order needs of employees through participation D. behavior modification ANSWER: D, easy, synthesis and evaluation, pg. 128 10. The process of modifying behavior through the use of positive or negative consequences following
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 01/06/2012 for the course BME 214614 taught by Professor Staff during the Fall '10 term at SUNY Empire State.

Page1 / 15

tb06[1] - CHAPTER 6 LEARNING AND PERFORMANCE MANAGEMENT...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online